Wednesday, November 25, 2009

Warranties configuration

Jus' couldn't wait to post configuration of warranties. Let me tell you basics of warranty. Most of the Discreet manufacturing company offer warranty from the date of delivery or from the date of commissioning. In most of the cases commissioning is done after delivery. So, warranty counter is set at delivery and countdown begins from the time of delivery or let’s says from the time you assign warranty date to the equipment or warranty counter to the equipment.
In my previous post I have explained you about how warranty is linked with serial number and equipment and how to configure serial number for automatic creation of equipment and make it a mandatory field at delivery etc.
In this post you will learn to verify warranty validity, add warranty view in equipment master, add data management field to Equipment master etc.



Activating Warranty in Customer Services to Check Warranty Validty.
Plant Maintenance and Customer Service- Master Data in Plant Maintenance and Customer Service - Basic Settings – Warranties - Check Warranty Categories.


  • Plant Maintenance and Customer Service- Master Data in Plant Maintenance and Customer Service - Basic Settings –   Warranties - Define Warranty Types.

 Setting up warranty counter -Plant Maintenance and Customer Service- Master Data in Plant Maintenance and Customer Service - Basic Settings – Warranties - Define Warranty Counters.

Create characterstics – CT04

Setting up warranty field in equipment master 
Plant Maintenance and Customer Service - Master Data in Plant Maintenance and Customer Service - Technical Objects - General Data - Set View Profiles for Technical Objects – New entries.

Note: I suggest, copy one of the standard profiles and then customize it as required.

Select and view ‘Activity and Layout of Views’.
Select and view ‘Icons and texts of views’.
View the Equipment master now. Configuration done.

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