Serial number for Equipment Warranty / Material Warranty / Warranty given on sold product.

Cont. of my previous post on serial number;
This section will deal with how to assign warranty to material sold. Normally, discreet manufacturing industry gives warranty validity from the date of delivery. So I am giving you configuration detail of assigning warranty at the time of delivery.


Theory: a warranty is given on a equipment and equipment is assigned to every serial number. In a nut shell every material sold having a serial number can have a warranty and any material that does not have serial number cannot not have warranty.


Equipment is unique to each serial number + material. Ths configuration deals only with serial number profile and automatic creation of equipment assigned to a serial number. This configuration will also help you to assign validity date to warranty.


T-code- OIS2.

Click on check box as we do not want to allow creation of Serial number at transaction (delivery in our case)

It means you must have created serial number master in IQ01 or IQ04 etc to input serial number in the transaction.

Select you profile and click on Serializing Procedures

The most important thing in this screen is to enter ‘02’ in ‘EQ Req’. This will automatically create equipment against every serial number created against which warranty dates are assigned.

Save the Profile.

Assign the profile in material master Sales General Plant.

Vl02n - Assign serial number as it would be mandatory now.

Save it.

Go to change mode of same delivery to assign Warranty date to the serial number.
Note: This activity can be done even thru IE06 or IQ09.


Double click on check box below ‘Eqpt’

Input Warranty begin and end date. Save.














Now the biggest question is when you get the material back how you check the warranty.


There are few configuration that you can do in CS – Customer services to make sure the warranty check happens. I will post the configuration very soon.